Support

Most things are answered below. For anything else, write to hello@breathebox.app and a person will reply.

I bought Pro on another phone, or reinstalled

Open Settings in the app and tap Restore purchase. The purchase is tied to your Apple ID, so it follows you to any iPhone signed in with the same account. There is nothing to log in to on our side.

I don't hear the voice or the soundscape

• Check the silent switch on the side of the phone. BreatheBox plays through the media channel, so it respects the ring/silent switch the way music does.
• Open Settings in the app and check that Voice and Sound are switched on, and that their volume sliders are up.
• If you are on a call or another app is playing audio, end that first.

I don't feel the haptics

Haptics need an iPhone with the Taptic Engine, which is every model since iPhone 8. Check that Haptics is on in the app's Settings, and that System Haptics is on in iOS Settings under Sounds & Haptics.

Sessions keep ending early for me

Try four seconds per side rather than five; it is the easier box to settle into. Holding your breath can make you lightheaded. Stop if you feel dizzy, and never practise while driving.

Something else

Email hello@breathebox.app. Say which iPhone and iOS version you are on if it is a bug, and we will look into it.